Please continue to monitor this page for updates. Last updated Monday, Jan. 11, 2021, at 11:02 a.m.
Dining
COVID-19 precautions
- All dining locations are now cashless.
- Retail orders must be placed through the NinerDiners Mobile Ordering app.
- Dining patrons must wear masks inside dining areas anytime they are not eating or drinking.
- Ground stickers are placed throughout queueing areas to promote social distancing.
- Plexiglass is installed at all food stations.
- Tables have been spaced appropriately and seating occupancy has been reduced in all dining areas. A maximum of four guests per table is allowed. Moving furniture to increase table occupancy is prohibited.
- Stickers have been installed on tables to indicate where patrons should sit. Please do not move tables or chairs.
- Additional seating areas have been added to nearby outside areas.
- Self-service has been removed from all dining halls. A dining associate will fill your plate for you.
- Patrons must use a fresh cup and plate when getting seconds. Refills are not prohibited in retail areas.
- Sanitization and disinfection processes have been increased throughout all facilities.
- Dining associates wear gloves and masks, wash their hands more frequently and undergo daily wellness checks.
Meal plans
Spending Accounts
- Inactivity fees for non-use of Stored Value Accounts after a six month period have been temporarily suspended.
Bookstore
Textbook return deadlines and ordering information
- Plexiglass has been installed at all counter service
- Ground stickers have been placed in all queuing areas for social distancing.
- Employees are wearing masks and washing their hands frequently.
- Hand sanitizer is available in store for employee and customer use.
- High touch surfaces are disinfected frequently.
- Directional signage has been installed throughout the store to create one-way traffic patterns.
- In-store occupancy has been reduced.
Mail and Package Services
Prospector
Mail and package hours and services
- Use of debit/credit cards to pay for services is strongly encouraged.
- Staff are wearing masks and gloves and practicing social distancing.
- Plexiglass has been installed at the register.
- Social distancing ground stickers have been placed in queuing areas.
- All high touch surfaces are disinfected frequently.
If you are in quarantine or isolation in campus housing, your mail will be held at Mail & Package Services until you are released. Your mail will not be returned. For questions, contact Tracey Copeland or Horace Lytch.
Union Station
Union Station hours and passport services
- Use of debit/credit cards to pay for services is strongly encouraged.
- Only one customer allowed inside Union Station at a time.
- Staff are wearing masks and gloves and practicing social distancing.
- Plexiglass has been installed at the register.
- All high touch surfaces are disinfected frequently.
Print and Copy Services
- Departments who are cleaning and sanitizing their RICOH devices should refer to Cleaning your RICOH MFP/SOP.
49er Card Office and ID Card Office
49er Card Office hours and services
- Customers must book an appointment to receive in-person service. Customers can call or email 49erCard@uncc.edu between 8 a.m. and 5 p.m. Monday through Friday.
- Payment with a credit/debit card is requested.
- Plexiglass has been installed at the counter.
- Ground stickers have been placed in queuing areas to promote social distancing.
- Employees are wearing masks and washing their hands frequently.
- Hand sanitizer stations are being installed.
- High touch surfaces are disinfected frequently.
Vending
- The national coin shortage is impacting the vending program. Please use a bank card, 49er Account or the exact amount at campus machines because it’s possible that return change may not be available.
- Vending machines will be serviced as requested until October 1, 2020, when they will return to a regular restocking schedule.
- To request a machine repair or restock, call the number posted on the machine that requires service or call Auxiliary Services at (704) 687-7352.
Parking and Transportation Services
- Niner Transit service hours, stop list and route information/maps
- Rider instructions, information and COVID-19 safety requirements: Getting around on Niner Transit
Visit PaTS Alerts for the latest service changes and updates.