COVID-19 Information

Please continue to monitor this page for updates. Last updated Friday, May 21.

Dining

Dining hours 

COVID-19 precautions

  • Tables have been spaced appropriately and seating occupancy has been reduced in all dining areas. A maximum of six guests per table is allowed. Moving furniture to increase table occupancy is prohibited. Stickers have been installed on tables to indicate where patrons should sit.
  • Dining patrons must wear masks inside dining areas anytime they are not eating or drinking.
  • All dining locations are now cashless.
  • Retail orders must be placed through the NinerDiners Mobile Ordering app.
  • Ground stickers are placed throughout queueing areas to promote social distancing.
  • Plexiglass is installed at all food stations.
  • Additional seating areas have been added to nearby outside areas.
  • Self-service has been removed from all dining halls. A dining associate will fill your plate for you.
  • Patrons must use a fresh cup and plate when getting seconds. Refills are not prohibited in retail areas.
  • Sanitization and disinfection processes have been increased throughout all facilities.
  • Dining associates wear gloves and masks, wash their hands more frequently and undergo daily wellness checks.

Meal plans

Meal Plan Information

Spending Accounts

  • Inactivity fees for non-use of Stored Value Accounts after a six month period have been temporarily suspended.

Bookstore

Bookstore hours

Textbook return deadlines and ordering information

  • Plexiglass has been installed at all counter service
  • Ground stickers have been placed in all queuing areas for social distancing.
  • Employees are wearing masks and washing their hands frequently.
  • Hand sanitizer is available in store for employee and customer use.
  • High touch surfaces are disinfected frequently.
  • Directional signage has been installed throughout the store to create one-way traffic patterns.
  • In-store occupancy has been reduced.  

Mail and Package Services

Prospector

Mail and package hours and services

  • Use of debit/credit cards to pay for services is strongly encouraged.
  • Staff are wearing masks and gloves and practicing social distancing.
  • Plexiglass has been installed at the register.
  • Social distancing ground stickers have been placed in queuing areas.
  • All high touch surfaces are disinfected frequently.

If you are in quarantine or isolation in campus housing, your mail will be held at Mail & Package Services until you are released. Your mail will not be returned. For questions, contact Tracey Copeland or Horace Lytch.

Union Station

Union Station hours and passport services

  • Use of debit/credit cards to pay for services is strongly encouraged.
  • Only one customer allowed inside Union Station at a time.
  • Staff are wearing masks and gloves and practicing social distancing.
  • Plexiglass has been installed at the register.
  • All high touch surfaces are disinfected frequently.

Print and Copy Services

REPROS hours and services

49er Card Office and ID Card Office

49er Card Office hours and services

  • Customers must book an appointment to receive in-person service. Customers can call or email 49erCard@uncc.edu between 8 a.m. and 5 p.m. Monday through Friday.
  • Payment with a credit/debit card is requested.
  • Plexiglass has been installed at the counter. 
  • Ground stickers have been placed in queuing areas to promote social distancing.
  • Employees are wearing masks and washing their hands frequently. 
  • Hand sanitizer stations are being installed. 
  • High touch surfaces are disinfected frequently. 

Vending

  • The national coin shortage is impacting the vending program. Please use a bank card, 49er Account or the exact amount at campus machines because it’s possible that return change may not be available.
  • To request a machine repair or restock, call the number posted on the machine that requires service or call Auxiliary Services at (704) 687-7352.

Parking and Transportation Services

Visit PaTS Alerts for the latest service changes and updates.