Meal Plan Policies

Meal plan selections may be made through the Meal Plans and 49er Card Office or the Housing & Residence Life website application. 

If using the housing application, remember to:

  1. Carefully read the terms and conditions of the Contract for Meal Plans.
  2. Complete the Meal Plan section of the Application.

Contract Terms and Conditions for Meal Plans Academic Year 2020-2021

North Carolina tax law requires the meal swipe portion of the meal plan be subject to sales tax; the associated Declining Balance portion of the meal plan is subject to sales tax at the point of sale.

The University offers a variety of meal plans to meet the diverse dining needs of students. 

All first-year students living on campus ARE REQUIRED to purchase The Daily Plan each semester of occupancy, regardless of their housing assignment. The Daily Plan provides students with anytime access to our resident dining locations, $300 in declining balance dollars and five (5) guest swipes.

All upperclass students who are assigned “required” housing accommodations in the towers – Holshouser, Sanford and Scott Halls – and in the suites – Belk, Hawthorn, Holshouser, Hunt, Laurel, Levine, Lynch, Miltimore, Oak, Wallis and Witherspoon Halls – are required each semester to purchase one of the meal plans offered to them. Upperclass students are able to choose from The Daily Plan, a 160 Block Plan with $400 Declining Balance or a 100 Block Plan with $400 Declining Balance.

During the period of occupancy, UNC Charlotte will provide meals according to the plan selected. A student in “required” housing is required to select a meal plan during the housing selection process. The student will be charged each semester for a meal plan selection. Non-use of a meal plan by a student in “required” housing does not nullify the requirement to purchase a plan each semester nor does it nullify the charge for an unused plan. If a plan is not selected or if an incorrect plan is requested, an eligible plan will be assigned.

Plans offered by the University to on-campus residents in “required” housing consist of both meal swipes and declining balance dollars. The meal swipes within these traditional meal plans do NOT carry forward to future semesters. The Declining Balance dollars within these traditional meal plans DO carry over from the fall semester to the spring semester.  Meal swipes are used at South Village, SoVi2Go, and Crown Commons dining facilities. Declining Balance can be used at all University retail dining locations, resident dining locations, and athletic concessions. 

Upperclass students assigned to “non-required” housing – the apartments in Belk, Elm, Levine, Martin, Miltimore, Pine, Wallis and Witherspoon Halls or Greek Village – may choose from any of the meal plans offered.  Their five options are: The Daily Plan, the 160 block plan, the 100 block plan, or one of the 1200 or 875 Declining Balance only plans. (Any unspent funds remaining from the all-declining-balance meal plans will carry forward from fall to spring and through the end of the second summer session for the academic year.)

Meal plans purchased in the fall semester will automatically be renewed for the spring semester for all students unless changed or cancelled by the student. Only students currently enrolled at UNC Charlotte may purchase a meal plan.

Resident dining facilities will be closed during Fall break, Thanksgiving break, Winter break and Spring break.  Declining Balance dollars can be used throughout campus at the University dining locations that are open during these breaks.

International students should request information regarding their meal plan options through the Office of International Programs PRIOR to the beginning of the semester.  Questions regarding meals plans for these students may also be directed to the Meal Plans & 49er Card Office at 49ercard@uncc.edu.

Students with special dietary restrictions should initially contact the Meal Plans and 49er Card Office at 704-687-7337, where they will be referred to the Dining Services Registered Dietitian (RD).

Changes and Cancellations

Students may request a change to their meal plan through the scheduled Housing room change period (Oct. 2, 2020 - fall semester) and (Jan. 28 and 29, 2021 - spring semester). 

These meal plan changes or cancellations are prorated to the activation date of the meal plan for any given semester and are subject to a $25 Meal Plan Processing Charge, whether the student has used the meal plan or not. 

If changing to a different block meal plan, any meal swipe usage will transfer to the new meal plan, and the original declining balance portion will remain unchanged.

If a cancellation is approved, swipes will be refunded on a prorated basis, and the declining balance will remain unchanged to be used throughout the academic year purchased.

If changing from a block plan to a straight DB plan, the meal swipe portion from the block plan will be refunded at a prorated rate. The associated DB portion will be refunded based on use. The straight DB plan requested will be added in its entirety.

After the scheduled two-day room change period, no other meal plan changes or cancellations may be made for the current semester. This also applies to students who have moved from required housing to apartments or have moved off campus, unless the student has requested a cancellation due to withdrawal from the University.

Meal plan changes or cancellation requests are accepted Mondays beginning at 8 a.m. through Friday at 12 p.m. (noon). All changes and cancellations will be updated each Monday morning for the previous week’s requests.  These cancellation terms do not apply to students who have been granted a withdrawal with extenuating circumstances from the Dean of Students Office and are handled on a case-by-case basis.

Once a request for cancellation due to a withdrawal from the University has been reviewed and validated, the student will be financially responsible for the daily prorated dining charge for their plan.  The meal plan charge will be prorated through the week of the last use of the plan or through the effective date of withdrawal from the University, whichever date is later; and a prorated amount will be credited to the student’s account.  This cancellation will also incur a $150 withdrawal charge, which will be applied to the student’s account. There are no cancellations or refunds permitted for students who withdraw within the last four (4) weeks of classes, based on the last date of the semester. If a student is released from their dining contract due to withdrawal from the University but re-enrolls later for the initially withdrawn term the student will again become financially responsible for the originally contracted dining plan.

All meal plan change and cancellation requests can be submitted online by clicking on the Meal Plan Selection form. Any questions may be directed to the Meal Plans and 49er Card Office, located in room 175 Auxiliary Services Building or at 704-687-7337.

Appeals

Students who want to appeal a Dining charge may do so by completing the Tuition, Housing and Dining Appeal Form. There is a one-year limit on filing an appeal (e.g. If student is filing an appeal for Fall 2020 semester then it must be submitted by the official end date of the Fall 2021 semester).

Students who are denied at the first level are presented the opportunity to appeal to the Tuition, Housing, and Dining appeals committee. If a student receives a denial letter, they are given ten (10) business days to inform the appropriate person/office of their intent to move forward to the committee. The committee is the second and final decision maker in the appeal process.

Click here for further appeals information or contact Melissa Battle with any questions regarding your appeal: 704-687-7350 or mbattle4@uncc.edu.

Disclosure Terns and Conditions for Optional Dining Account

An Optional Dining Account (ODA) may be used to supplement a meal plan. Funds for this account are not billable through Student Accounts but can be purchased online, at the Meal Plans and 49er Card Office (Auxiliary Services Building, Room 175), and the Dining Services Office/I.D. Office (Student Union, Room 127) using cash, check, or credit card. This account may be used for food purchased in all dining and convenience store locations. The Optional Dining Account carries over indefinitely as long as there are no more than six (6) months of inactivity on the account.

  1. The Optional Dining Account is a non-required account of pre-deposited funds accessed by the Cardholder for the sole and exclusive use for food purchases in the Dining Services locations, and it is placed on the 49er ID Card. This account should not be confused with the 49er Account.
  2. Deposits to Optional Dining Accounts can be made in the ID Office located in the Student Union or the Meal Plans and 49er Card Office located in the Auxiliary Services Building. A minimum deposit of $5 (no maximum limit) may be made by cash, check or credit card.
  3. Deposits may also be made at the 49er Card Online website.
  4. If the Cardholder's deposit check is returned for non-payment, a $25 charge will be assessed on the Cardholder's account and the account will be automatically suspended. The account will not be reactivated until the NSF check is reconciled and all appropriate bank NSF fees have been reimbursed to the Meal Plans and 49er Card Office.
  5. There is no daily limit on the number of purchases that may be made and debited to the account provided funds are available. The Cardholder understands and agrees the 49er ID Card is not a credit card, nor can it be used to obtain cash or cash advances from the account under any circumstances.
  6. Balances of account may be obtained at any Dining Services point-of-sale location or the 49er Card Online website.
  7. Account Inactivity – Optional Dining Accounts that are inactive for a period of six (6) months will be assessed a $1 per month inactivity charge for each inactive month thereafter.
  8. Upon official withdrawal or graduation from the University, the Cardholder may request his/her Optional Dining Account be closed. There will be a $10 processing charge withheld from all refunds. The request must be made via the ODA/49er Account Refund Form to the Meal Plans and 49er Card Office. All debts on the Cardholder's account with the Student Accounts Office must be satisfied prior to a check being processed for a refund. Any negative Optional Dining Account balances will be charged to the Cardholder's Student Account, or billed directly to the Cardholder. 

Closing Accounts, Refunds and Returns

  1. Upon official withdrawal/graduation from the institution, the Cardholder may request his/her Optional Dining Account be closed (This is not done without a request from the Cardholder.). There is a $10 processing charge. Balances greater than $10 will be refunded. The request must be made via ODA/49er Account Refund Form to the Meal Plans and 49er Card Office. Refund checks will be mailed to the last known address within four (4) weeks of the closing request. All debts on the Cardholder’s student account balance must be satisfied prior to a check being processed for a refund. Any negative 49er ID Card account balances will be charged to the Cardholders student account, or billed directly to the Cardholder.

  2. Inactive accounts (accounts without a transaction over six (6) months) will be assessed a $1 per month inactivity charge.

Documentation

  1. If the point of sale terminal is equipped to provide a receipt, you will receive a receipt at the time of purchase. It is the Cardholder’s responsibility to ensure the receipt is correct. Always get a receipt!
  2. Activity statements can be generated upon request of the Cardholder at the Meal Plans and 49er Card Office or the 49er Card Online website.

The 49er ID Card can only be used by the student to whom it was issued. Misuse of the identification card will result in disciplinary action. There will be a $20 administrative processing charge to replace lost/stolen identification cards.

Disclosure of Meal Plan-Related Accounting Information to Third Parties

UNC Charlotte will disclose information to third parties about your account only:

  1. In order to comply with court orders or other applicable laws.
  2. If the Cardholder gives the 49er Card Office written permission.