FAQs

Mail

Yes and no. Students residing in the residence halls will not have their mail automatically forwarded unless they put in a Change of Address form with Mail & Package Services; this also pertains to students who move off campus. It is the student's responsibility to file a Change of Address card at Mail & Package Services before you move off campus. Fill the form out, and mail it DIRECTLY TO US at:

UNC Charlotte Mail & Package Services
9201 University City Blvd
Charlotte NC 28223

Note: Do not use the prepaid service on the back of the post card, as this may take up to 4 weeks for it to arrive at UNC Charlotte Mail & Package Services. Place the card in an envelope and mail it in directly to Mail & Package Services, or drop it off in person at Mail & Package Services. Do not allow the USPS personnel to talk you out of mailing it this way – they do not understand that the USPS does NOT forward your mail, we do… For questions or assistance on filling out a change of address form, please contact 704-687-0383.
Note: Mail will automatically forward to students who are renting a campus mailbox at the Prospector or Student Union location.

Yes, we receive updated rosters several times a week. Each piece of mail delivered to the University is checked against the most recent roster to ensure proper delivery. If you feel there has been an error in delivery, call Mail & Package Services at 704-687-0383.

All mail that is received for students is checked against the current roster provided by Housing. If you are not listed on the roster, your mail will be returned to sender until you turn in a change of address card to Mail & Package Services. For questions or assistance on filling out a change of address form please contact 704 687 0383.