Operational Changes

Operational Changes

Please continue to monitor this page for updates. Last updated Wednesday, April 1, 2020, at 1:13 p.m.


Monitor the Dine on Campus for changes to dining hours.​

  • We recommend that faculty, staff and students without meal plans deposit funds online to their dining account and use their 49er Cards for payment. 
  • Crown Commons will continue providing brunch and dinner takeout service.
  • Market on Craver will be open in the Union and is offering mobile ordering and curbside pick-up service.
  • Domino’s accepts declining balance and will deliver to campus. Call (704) 596-7071 to order. 


The main campus bookstore will be closed until further notice. Center City bookstore is also closed.

  • Customers are encouraged to shop online as an alternative to in-store shopping.
  • To help facilitate the transition to online learning, Barnes & Noble College and VitalSource have made free ebooks available for the remainder of the semester. For more information, please visit the VitalSource information page on the Auxiliary Services website.
  • Rented textbooks can be returned by mail. For information about printing a free shipping label, please visit Barnes and Noble Charlotte’s Rental Book Return webpage.

Mail and Package Services

General information

  • The U.S. Postal Contract window will be closed. No outgoing packages will be shipped from our mail center until further notice. 
  • The Mail Services window will be open from 11 a.m. to 1 p.m. on Mondays, Wednesdays and Fridays for mail pick up, drop off and pick up of packages requiring a signature. 


  • Students may access Prospector from 7:30 a.m. to 1 p.m. on Monday through Friday for mail and package pick up at the smart lockers.
  • Students leaving campus should provide a forwarding address to the Change of Address webform. After you complete the form, Mail and Package Services will forward any packages already received on campus. You will receive multiple emails as your package is processed. Please track your package using the tracking number provided by the seller. If you have any questions, call us at 704-687-0383.


  • All departmental mail will be held at Lower Prospector for pick up by the authorized departmental pick-up contact.
  • Departments must designate a departmental contact for mail pick up. See Departmental mail and package pick up information for details.

Union Station

  • Union Station is closed.

Print and Copy Services

  • REPROS will accept orders by phone at (704) 687-0808 or (704) 687-0809 or by email at repros@uncc.edu on weekdays, Monday through Friday, 8 a.m. to 1 p.m.
  • Limited staffing will affect turnaround time for printed materials, copier service or supply deliveries. 

49er Card Office and ID Card Office

  • The 49er Card Office in the Auxiliary Services Building is closed. If you need a temporary card, please call 704-687-7337 or email 49ercard@uncc.edu.
  • The ID Card Office in the Popp Martin Student Union will be closed until further notice.


  • Vending machines will be serviced as requested until further notice.
  • To request a machine repair or restock, call the number posted on the machine that requires service or call Auxiliary Services at (704) 687-7352.

Parking and Transportation Services

Parking Enforcement

  • Parking is only enforced in restricted areas (reserved spaces and ADA).
  • Permits are not required. Meters and visitor decks are free-of-charge.

PaTS Front Counter

Closed until further notice. 

Communication Center

Monday, 7 a.m. - Friday, 7 p.m. at 704-687-0161

Niner Transit Service

Beginning, Wednesday, April 1, three Niner Transit off-campus routes will temporarily serve off-campus apartments so you can access Crown Commons and Market on Craver for food and essentials.

Service hours: 6 a.m. to 9 p.m.

  • Entry and exit change: Enter and disembark from rear door only. 
    • Three Silver Route buses
    • Three Green Route buses
    • No Copper or Gold service

Service hours: 9 a.m. to 9 p.m., Monday through Sunday 

  • Entry and exit change: Enter and disembark from rear door only. 
    • Two Silver Route buses
    • Two Green Route buses
    • No Copper or Gold service

Academy uses EPA-approved hospital-grade disinfectant sprays and wipes on buses daily in addition to enhanced cleaning measures already in place. Seating on buses will be limited to 50 percent capacity to encourage social distancing.

Niner Paratransit Service

  • No service until social distancing guidelines are lifted.

Gotcha Bikeshare and E-scooters

Available for rental through the Gotcha Mobility app from 7 a.m. to 8 p.m. daily.


Zipcar rentals are available. Interiors will be cleaned regularly with antiviral and antimicrobial solutions.